FAQs

How long does standard shipping take?

US Orders will typically take 2-5 business days to the US Continental 48 states; however, occasionally there may be delays with the US Postal Service (USPS) particularly during the busy holiday season.

Canadian Orders typically take 1-2 weeks to arrive; however, due to delays in customs and Local Postal Services orders outside the USA may take up to 3-4 weeks.

All orders will leave our California warehouse within two business days after your order is placed.

How much is standard shipping to the US?

Standard Shipping is FREE for orders over $25 or $5 for orders under $25

How much is standard shipping to Canada?

Standard Shipping is FREE for orders over $50 or $10 for orders under $50

How do I return my purchase?

All Nested Naturals supplements are backed by our 100% Satisfaction Guarantee. If at any point in the future you’re not happy with your supplement, contact our friendly Customer Care Team at support@nestednaturals.com or by calling 1-866-992-3677, and we’ll be happy to refund you 100% or send a replacement supplement. We want you to be absolutely thrilled no matter what.

Are your products Vegan?

Yes! At Nested Naturals we care about our animal friends. We’re proud to say that our capsules are vegan and don’t include any animal by-products.

What is vegetable cellulose and what is it doing in my supplement?

We use vegetable cellulose to make our capsules. There’s no gelatin produced from animal bones or marrow in our capsules—they are made entirely from vegetable-based materials.

What is magnesium stearate and what is it doing in my supplement?

Occasionally we use miniscule amounts of magnesium stearate as a flow agent during the manufacturing process. It ensures that the supplement ingredients fill the capsule consistently and properly. We try not to use it whenever possible, but if we have to, we use such a tiny amount that it presents no harm to your health.

What is rice flour doing in my supplement?

Rice flour helps flow the supplement ingredients into the capsule. Miniscule amounts are used during the manufacturing process. You’ll find it listed under “Other Ingredients” on our label because we believe that you deserve to know everything that goes into our supplements and your body.

Why are there “Other ingredients” listed on the label?

We believe that you deserve to know everything that goes into your body. That’s why we include every single ingredient on our label … not just the active ingredients. We are transparent about the “other” ingredients that are necessary to create a working supplement that other labels often don’t bother to mention, such as thickening agents, capsule materials and natural flavoring. The amounts of these ingredients are so tiny that most supplement makers don’t bother listing them.

What if I don't like my supplement?

Nested Naturals backs all of our supplements with a 100% lifetime guarantee. If for whatever reason, you aren’t satisfied, we’ll refund your money. There’s no hitch.

Why is NSF not displayed on your label?

NSF is the organization that will certify our facility as cGMP (Current Good Manufacturing Practice). Nested Naturals would never be certified, only our co-packer, and we have chosen NSF as the certifying agency for cGMP. There are many ways to get certified cGMP, NSF being the hardest and gold standard. Interestingly, NSF does not authorize the use of its logo on a supplement bottle, and it’s a misleading gesture at best by the company doing it to establish credibility in the consumer’s eye.

How can I be sure there allergens listed as not being present, don't get in there by accident?

The manufacturing facility has stringent practices to keep allergen free materials separate in the facility, and either uses separate machinery or has extensive cleaning procedures to ensure there is no cross contamination.

Is the bottle made from recyclable materials?

Our plastic bottles are recyclable, the tin lid and the box are recyclable as well.

Are your products tested on animals or humans?

We do not do testing on animals or humans. Our products are formulated based on studies of specific ingredients and ingredients combinations.

Are your products gluten free?

Yes! We test all of our batches to ensure we can be certified gluten free (or <20 ppm per serving).

Where do your ingredients come from?

Our ingredients are sourced worldwide! Now there are regions in the world where plants like to grow better than others, and it makes sense for us to use those sources. Sometimes the countries change, but we try to get our ingredients from where they are naturally grown. Additionally, some ingredients cannot be sourced locally, particularly for Organic ingredients, or if they can, they will have very limited or seasonal availability and very high pricing.

What sets Nested Naturals apart is that we test the ingredients that come in the door to make sure they are exactly what label says they are - it could be sold to us as Milk Thistle, the container could say Milk Thistle, it could look like Milk Thistle... but if the test comes back saying it's Onopordum Acanthium we send it back and find another source.

What testing do you do on your products to make sure customers are getting top quality products?

At the raw material stage, we use a variety of methods to test the ingredients that come in the door to make sure they are exactly what the label says they are.
At the final product stage we use a Third Party testing laboratory to test for the four heavy metals (Lead, Cadmium, Arsenic and Mercury). We also test for gluten and pesticides (for botanical products). The results are reviewed to ensure they meet the FDA specifications before any products are released. Additionally, our manufacturers conduct routine testing on every batch including purity and potency. If you have more questions on the process or documentation then please reach out to us at support@nestednaturals.com.