General FAQs

Shipping

How long does standard shipping take?

How much is standard shipping to the US?

How much is standard shipping to Canada?

Returns and Refunds

What if I don't like my supplement?

How do I return my purchase?

How do I contact the Client Care Team?

Additional Ingredients

What is vegetable cellulose and what is it doing in my supplement?

What is magnesium stearate and what is it doing in my supplement?

What is rice flour doing in my supplement?

Why are there “Other ingredients” listed on the label?

How can I be sure there allergens listed as not being present, don't get in there by accident?

Helping the Planet

Are your products Vegan?

Do you donate to charity?

Is the bottle made from recyclable materials?

Are your products tested on animals or humans?

Product Quality

Why is NSF not displayed on your label?

Are your products gluten-free?

Where do your ingredients come from?

What testing do you do on your products to make sure customers are getting top quality products?

If the inner seal on my bottle has lifted, is my supplement still safe to take?